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Accessibility, Fire and Safety Information: Library sites

Information about accessibility, fire and safety at each library site

AccessAble Website

Please refer to the accessibility information for all our libraries which is provided on the AccessAble website.  

Accessibility Services for Customers

The University provides a range of assistive technology software to students, which can be accessed on University PCs (download via Additional Software).
If you are a student registered with
Enabling Services, you will have access to additional assistive technology software.
You can request a special network login which will allow you access to
assistive technology systems by calling Enabling Services on ext. 27726 (internal calls), or +44 (0)23 8059 7726 (external calls), by email 
enable@soton.ac.uk or use their Chat service
The team at
iSolutions will help you with any hardware or technical problems with software on extension 25656 (internal calls), or +44 (0)23 8059 5656(external calls). 
If you are a member of staff who requires accessibility
support please contact
Human Resources 

Induction and Tours

Each library site has a Library Services Accessibility contact listed below who can discuss available support to enable you to make best use of the Library ie bringing materials to you, assisting with printing, etc.

Hartley Library Libenqs@soton.ac.uk
Health Services Library hslib@soton.ac.uk
Library & Learning Commons alenqs@soton.ac.uk
National Oceanographic Library nol@noc.soton.ac.uk
Winchester School of Art wsaenqs@soton.ac.uk

Loan Periods

You can keep library material until the due date, unless it is recalled by another customer. If you require a longer loan period or your material has been recalled, please contact the library Help Desk at +44 (0)23 8059 2180 for further assistance.

Postal Loans and e-Document Supply 

We can help you by posting library material to an address of your choice or providing scans in various formats of material (copyright permitting). To request a postal loan or digitised document:

1. Login to the online catalogue with your user ID and password and check on the availability of what you need.

2. Select ‘Requests & Document Supply’.
3. Select ‘Request Something From Our Collections or Not in Our Collections’.
4. Supply us with your address (use Comments field) and submit your request.

Accessing Material   

The help desks in each library offers a service for customers who require assistance which includes accompanying you while you browse, helping you to navigate the book sequence and getting material in advance for you to collect. We advise that you contact the help desk in advance.

Do you need a PEEP? 

University policy states that all customers with a requirement for support with evacuation should have a Personal Emergency Evacuation Plan (PEEP). Your PEEP will give you full instructions on what to do in an emergency. If you are a regular customer of the library, we advise that you to get in touch with the Library Services Accessibility contact to discuss any other needs you may have.  

Fire and Emergency Procedures   

We encourage our customers using the Hartley Library to familiarise themselves with the layout of the building and the location of fire exits, refuges and the evacuation lift. You can find the locations of fire exits, refuges and the lift from the floor plans available on the library web pages, the touch screens located on all library floors and printed maps available from the Help Desk on level 2. In the event of a fire evacuation, you will hear a loud continuous fire bell alarm and you should leave the building via the nearest fire exit.  Follow the emergency fire signage to locate the nearest fire exit. If you cannot self-evacuate using the stairs, please arrange a Personal Emergency Evacuation Plan (PEEP) via the University Enabling Services.  They will liaise with your School to arrange a PEEP and to develop it with your agreement. If you have a difficulty using the stairs, it is advisable not to use Level 3, 4, or 5 after 16:30 Monday to Friday or on the weekends because we cannot guarantee there will be enough trained staff on duty to assist your evacuation.  On request, the Help Desk staff can arrange for collecting resources for you from the upper levels. If you are on Level 1 or 2, you can use the fire exits to leave the building safely. These exits lead out of the building at ground level. Staff will inform you when it is safe to return to the building. On exiting the building, please go to the fire assembly point by the flagpole outside the library by Building 85 Life Sciences.

Wheelchair Users and Other Mobility Impairments  

If you are a wheel chair user or have restricted mobility, we would encourage you to find a study space close to a refuge, from which you can self-evacuate or wait for evacuation assistance by trained staff. Each refuge is equipped with an emergency telephone and information giving the location in the building of the refuge.  Refuges are fire and smoke protected and you should be safe to remain in a refuge area for up to half an hour.  Fire service personnel should be on site within ten minutes.

There is an emergency evacuation lift accessible from all floors and a fire refuge on Levels 3, 4 and 5. Please familiarise yourself with the location of the evacuation lift and fire refuges.

In the event of a fire alarm sounding, you should follow the actions agreed in your PEEP. If you can self-evacuate from your wheelchair or can move slowly unassisted, make your way to the nearest refuge. Security and emergency teams will check each refuge as part of their emergency procedure.

Sensory Impairments

If you have a visual impairment, you may require additional training on emergency routes. If you plan to use the library regularly, please contact us.

If you have a hearing impairment that prevents you from hearing the emergency alarms, please speak with the Help Desk team on Level 2. We recommend studying within a view of a fire beacon device, located on all floors, to enable you to have a visual alert to an evacuation.

 

Fire Alarm      

We encourage our customers using the Health Services Library to familiarise themselves with the layout of the building and the location of fire exits, refuges and the evacuation lift. You can find the locations of fire exits, refuges and the lift from the floor plan available on the library web pages.  In the event of a fire, you will hear a loud continuous bell and should leave the building immediately via the nearest fire exit. Library staff will direct you towards the exit and you are then required to move towards the fire assembly point which in the car park opposite the South Academic Block entrance. 

An intermittent bell indicates a fire alarm has been triggered in an adjacent area, but you do not need to evacuate. If you have already agreed a Personal Emergency Evacuation Plan (PEEP) for areas of the building you normally visit/occupy then you should continue to use it.

If you cannot self-evacuate, please arrange a PEEP via the University Enabling Services.  They will liaise with your School to arrange a PEEP and to develop it with your agreement.

Fire Alarm 

We encourage our customers using the Library and Learning Commons to familiarise themselves with the layout of the building and the location of fire exits, refuges and the evacuation lift. You can find the locations of fire exits, refuges and the lift from the floor plan.

In the event of a fire alarm sounding you should take the action agreed in your Personal Emergency Evacuation Plan (PEEP).  If you cannot self-evacuate using the stairs, please arrange a Personal Emergency Evacuation Plan (PEEP) via the University Enabling Services.  They will liaise with your School to arrange a PEEP and to develop it with your agreement.

In the event of a fire, you will hear a loud continuous bell and should leave the building immediately via the nearest fire exit. Library staff will direct you towards the exit and you are then required to move towards the fire assembly point which in far corner of the car park. An intermittent bell indicates a fire alarm has been triggered in an adjacent area, but you do not need to evacuate.  

Fire Refuges 

The fire refuge area is situated at the top of the stairs in the South corridor, upper level 2 next to the emergency evacuation lift. The refuge is fire and smoke protected and you should normally be safe to remain in a refuge area for up to half an hour.

Wheelchair Users and Other Mobility Impairments

Wheelchair users who cannot leave their chairs will be directed to the lift foyer of the designated evacuation lift.  In the event of an emergency, staff trained in Emergency Evacuation lift handling procedures will be available Monday to Friday between the hours of 09.30 and 16.30 only, to evacuate from the building any persons with mobility impairment who cannot use the stairs. Outside the hours of 09.30 to 16.30, Monday to Friday, it will not be possible for students, staff or visitors who cannot use the stairs to go above level 1 (the ground floor) of this building unless there is an agreed specific arrangement in place at the time because there is no means of emergency evacuation. 

When the fire alarm sounds, all persons on Upper level 2 who need assistance to exit the building should proceed to the life refuge area, press the CALL button on the Evacuation Intercom panel and await rescue. Detailed instructions are available on the notice board next to the lift.

‚ÄčFire Alarm 

We encourage our customers using the National Oceanographic Library to familiarise themselves with the layout of the building and the location of fire exits, refuges and the evacuation lift. If you cannot self-evacuate using the stairs, please arrange a PEEP via the University Enabling Services.  They will liaise with your School to arrange a PEEP and to develop it with your agreement.

The following plan is for anyone who cannot manage stairs, and will require assisted escape. Anyone with vision/hearing impairment should always be accompanied by an assistant (buddy system). Note: if you use a wheelchair, you must be able to self transfer from your chair to the evacuation chair. National Oceanography Centre Southampton (NOCS) Security staff are not trained to lift people. If that is not the case then please contact Reception for further advice.

There is one signal indicating a fire within the building or site. The evacuation signal is a continuous audible tone.
When the fire alarm sounds, please make your way to a refuge point. These are easily recognizable by specific signs (blue background with white wheelchair sign) and are located within the stairwell at each level of the building. Your refuge point will offer a minimum of 30 minutes protection against the spread of fire and smoke.
 
The evacuation chairs are single user operation type, and are located in each node stairwell on level 6. A member of our trained Security team will meet you in the refuge point with the evacuation chair. You will need to sit on the evacuation chair. NOCS Security staff will then get you out of the building.
Fire Refuges 

There are refuge points at the fire exit stairwells on levels 5 and 2 of the Library. On level 4 of the library you should leave the room via either the main entrance or the fire exit door and there are refuge points in the node stairwells at either end of the corridor. Refuges are fire and smoke protected and you should normally be safe to remain in a refuge area for up to half an hour.
 
Use the intercom in the refuge to ring NOCS Security (or phone using your moblie NOCS Security 023 8059 999) giving the location (displayed in the area) of your refuge point.  If you are directly threatened by the fire (smoke/fumes) or other emergency whilst on the way or inside a refuge, your first choice should be to try to get to a different refuge space, if it is safe to do so.
 
Wheelchair Users

Trained staff will be on hand shortly to operate the lift and ensure your safe evacuation. The evacuation chairs are single user operation type, and are located in each node stairwell on level 6. You will need to sit on the evacuation chair. NOCS Security staff will then get you out of the building. If you are directly threatened by the fire (smoke/fumes) or other emergency whilst on the way to or inside a lift refuge, your first choice should be to try to get to a different refuge space, if it is safe to do so.

Self Evacuate

If you can self-evacuate from your wheelchair, or have a temporary mobility impairment and can move slowly unassisted then you should make your way to the nearest emergency staircase or other protected area.

First Aid  The NOCS Security staff are all trained first-aiders. If you find yourself in difficulty please report to the Help Desk and a member of staff will contact a first-aider immediately.

 

Fire Alarm 

We encourage our customers using the Winchester School of Art Library to familiarise themselves with the layout of the building and the location of fire exits, refuges and the evacuation lift.  You can find the locations of fire exits, refuges and the lift from the floor plan available on the library web pages.

If you cannot self-evacuate using the stairs, please arrange a PEEP via the University Enabling Services.  They will liaise with your School to arrange a PEEP and to develop it with your agreement. In the event of a fire alarm sounding you should take the action agreed in your Personal Emergency Evacuation Plan (PEEP). If you can self-evacuate from your wheelchair, or can move slowly unassisted then you should make your way to the nearest emergency staircase. There are five exits spread between Libraries 1 and 2 and you should familiarise yourself with these.

Fire Refuges 

A fire refuge point is situated at the top of the staircase outside Library 1 in West Side Building. Refuges are fire and smoke protected and you should normally be safe to remain in a refuge area for up to half an hour. If you are directly threatened by the fire (smoke/fumes) or other emergency whilst on the way to or inside a refuge, your first choice should be to try to get to a different refuge space if it is safe to do so.

Wheelchair Users

If you cannot evacuate from your wheelchair you must agree a PEEP. At the present time Wheelchair Users who cannot leave their chairs are advised not to come above ground level in West Side Building. If you are a regular user of the library you are advised to contact the Library Accessibility Services contact who will liaise with your School to arrange a PEEP to be developed with your agreement, and to discuss any other needs you may have.

Self Evacuate

If you have limited mobility and not a wheelchair user, you should make your way to the refuge and/or the nearest emergency staircase or other protected area. Those with visual or hearing impairments may require additional training on emergency evacuation routes where these differ from the usual exit routes from the building; if you are or will be a regular user, please contact the Library Accessibility Services contact.

First Aid 

There is no designated first-aider present in the Library, however there are a number of staff located within the Westside building that have first-aid training. If you find yourself in difficulty please report to the Loans Desk or one of the Library offices and a member of staff will contact a first-aider immediately. 

 

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