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Hartley Library: Accessibility

Our Aim

We aim to make our resources and services accessible to all Library users.

Please do not hesitate to contact Library staff should you need assistance in using the Library or wish to discuss individual requirements. We welcome your feedback and suggestions to improve our services.

The Library has services and facilities for people with disabilities at all sites.

Enabling Services provides facilities and services in many of the libraries.

Our Offer

We offer the following services to help everyone make the best use of our resources.

Induction and Tours

Each site has a contact who can discuss available support to enable you to make best use of the Library including arranging a tour or induction session with a relevant member of staff.

Retrieval Service

All the libraries offer a retrieval (or fetching) service for students who may struggle to access our shelves or carry items. In most case the service can be provided on an ‘as needed’ basis although we recommend you contact your  library in advance if you want to have items waiting for you or to ensure someone is available.

The service includes:

  • Accompanying a student while they browse.
  • Helping students navigate the book sequence.
  • Retrieving items in advance for students to collect.

Items in Other Formats

If you are struggling to access any of our resources due to the format it is in we can help you by:

  • providing reformatted scans of items held by the library through the Document Supply Service (copyright permitting).
  • liaising with publishers and resource suppliers to find suitable alternative formats.
  • providing support in using individual database or resources.

Please submit all requests through the Document Supply Service on WebCat including details of what you need and the required format.

Postal Loans and Document Supply Service

If you find it hard to visit the library in person we can help you with access to the University of Southampton  Library stock by:

  • posting items that can be borrowed to an address of your choice.
  • providing scans of items held by the library. (copyright permitting)

To find out more about these services visit the relevant LibGuide:

Loan Periods

All students can keep long loan items until their due date unless they are recalled for use by another user.

Students who might benefit from longer loan periods on other types of loans, (course collection or week loans) or on items that have been recalled, will be considered on a case by case base. Please contact the loans department for your library to discuss your needs.

Library Service Disability Contacts

The library disability contacts can advise on using individual library sites and help you identify additional resources or staff to support you.






Hartley Library

Jonathan Richards

023 8059 5482

Health Services Library

Bernie Boakes

023 8059 6541

Library & Learning Commons

Nick Gates

Liesbeth Meilink

023 8059 5432

National Oceanographic Library

Peter Martin

023 8059 6113

Winchester School of Art

Judith Russell

023 8059 6982

Hartley Library - Accessibility Information

Please refer to the accessibility information for Hartley Library which is provided on the DisabledGo website


There is designated parking outside the Administration building (Building 37)

Doors and lifts

There is a ramp and automatic doors to the entrance of the Hartley Library. You will be entering on Level 2, and at the far end of the entrance hall in the corridor on the left you will find the lift that serves all 5 levels. There is a wheelchair lift that will provide access on Level 4 to English and American literature. Please refer to the Fire and Emergency Procedures if you need to access Levels 3, 4 & 5.


Wheelchair accessible toilets are located on Level 2 (Wolfson Corridor) to the left of Latte’s Café, and on Level 4 to the right of the lift.

Fire and emergency procedures

In the event of a fire, you will hear a loud continuous alarm and should leave the building immediately via the nearest fire exit.

If you are on Level 1 or 2 you may use the fire exits to leave the building safely.

If you have difficulty in using the stairs it would be wise not to use Levels 3, 4 or 5 after 19:00 Monday – Friday or after 17:00 at weekends. We recommend that disabled users have a Personal Emergency Evaluation Plan (PEEP) in place, for their use of the Hartley Library.

First aid

The library has trained First Aiders and their names and extension numbers are on display. Accidents should be reported to staff at the Level 2 Information Desk, who may call a first aider if appropriate. Any member of library staff may be called upon to assist in the event of accidents and illness.


Assistive Technology Suite (ATS) workstations carry software to modify electronic text, by enlargement, or by changing the colours of fonts and or backgrounds, or to provide electronic colour overlays for monitors. The ATS has one workstation with a very-large monitor for visually impaired users. For assistance please contact Enabling Services at via the Chat service  or call the team on 023 8059 7726.

Photocopying and printing

The ATS service may be able to help students make photocopies or scans. Alternatively students can request items through the library Document Supply Service if it is needed in an alternative format. Please read the information available on the left under Items in Other Formats


All levels have a mix of seating, and there are raised desks placed throughout the library. Please contact us if you  need help locating one.

Hearing induction loops

Induction loops are fitted on the Level 2 Information Desk. There is also one available for use in the ATS rooms.