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British Library Technology outage – external statement

by Emma Guest on 2023-11-09T13:51:04+00:00 | 0 Comments

The British Library is experiencing a major technology outage, as a result of a cyber incident. This is affecting online systems and services, our website, and onsite services including our Reading Rooms. We are investigating the incident with the support of the National Cyber Security Centre (NCSC) and cybersecurity specialists.

We are very grateful for the support and understanding we have had from our users, staff and partners.

The Library’s sites remain fully open to the public and details on the services that remain available can be found via @britishlibrary on X (formerly Twitter).

This will affect users of the BL EThOS online theses service, and any student or staff who may wish to use the British Library On Demand service to download interlibrary loan articles supplied to them by the BL.


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