Skip to Main Content

Customer Service : Satisfaction

The National Student Survey 

This is a national survey which asks questions of mostly final year undergraduates about the quality of their experience at University. 

This is the results of our NSS scores and our comparator group of the past 4-5 years. 

University

2022

2021

2020

2019

2018

Sheffield

87.87%

78.65%

89.84%

91.13%

 

Leeds

85.9%

73.77%

90.72%

92.85%

 

Warwick

85.51%

78.25%

87.72%

85.63%

 

Birmingham

84.3%

74.65%

87.42%

86.15%

 

Nottingham

84.23%

76.04%

89.67%

89.49%

 

Cardiff

84.02%

74.79%

89.97%

90.6%

 

Southampton

83.99%

76.27%

87.78%

86.05%

86%

Exeter

83.76%

74.42%

86.7%

86.37%

 

Bristol

82.96%

71.45%

86.56%

87.16%