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International students: IT Support

IT support banner. Image istockphoto-498746659-Smartphone for social networking

 

iSolutions gives help and advice on IT related issues such as accessing University network account, connecting to the WiFi; accessing resources off campus (VPN), printing, scanning copying. For further details contact iSolutions.

VPN - Off Campus advice

Accessing library resources from home 

To connect to library resources such as databases and journals you will need to use the University’s VPN service called GlobalProtect. Advice on how to set your connection up can be found on the iSolutions page How do I set up VPN on my device? 

If you use VPN on a Linux machine or mobile device, from June 17th 2020 you will need to reconfigure your device to point to 'globalprotect2.soton.ac.uk'. If you use a Windows PC or Mac you should continue to use 'globalprotect.soton.ac.uk'.

Off Campus Access

Off campus access

See our video for a short overview on accessing resources from off campus.

Other passwords

Some resources have their own usernames and passwords - log in with your UoS username and password to access the Passwords for electronic resources list.