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International students: IT Support

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iSolutions gives help and advice on IT related issues such as accessing University network account, connecting to the WiFi; accessing resources off campus (VPN), printing, scanning and copying. For further details contact iSolutions.

VPN (GlobalProtect)

You can use the University’s VPN service, GlobalProtect, for off-campus access to online resources. Advice on how to set your connection up can be found on the iSolutions page How do I set up VPN on my device? 

Off Campus Access

Off campus access

See our video for a short overview on accessing resources from off campus.

Other passwords

Some resources have their own usernames and passwords - log in with your UoS username and password to access the Passwords for electronic resources list.

Tech Hub at the Hartley Library

Our Tech Hubs, powered by iSolutions, provide free in-person IT support for all staff and students. You don’t need an appointment. Just drop-in and speak to one of our friendly support experts. 

Please be aware that as a walk-in service, there may be a short wait during peak times.