We can make available to you, our readers:
Sorry, this service is not available to other library borrowers such as our 'external' borrowers, e.g. members of the public, SCONUL Access members.
If you do not wish the library to source an item from overseas please indicate ‘Supply from the UK only, no overseas borrowing’ in the Comments field of the request. Please note that this limitation may result in the library not being able to supply the item.
If you can't find the book you are looking for, please:
The service can be used to request books, journal articles, theses, reports, conference proceedings, and individual conference papers.
How long will my request take to supply?
We use a variety of suppliers to source material and for that reason there is no fixed period of time that an ILL / DD request will take to supply.
Generally, however, requests take between 1 and 10 working days to be supplied. Many requests for extracts or parts of a publication are now delivered electronically as pdfs and for that reason are often supplied very quickly.
We will keep in regular contact with you while we process your request.
The loan period for inter-library loan items is generally for 3-4 weeks.
Items can be recalled and the original loan date shortened. We will always inform you if this happens.
Some items are reference only. This means that they can only be consulted within the library here.
Most articles/extracts are now delivered as pdfs and generally very quickly. For items supplied by the British Library:
You will need to register with British Library On Demand (document supply) service. This is free and allows you to create a username and password. With these you can access your document on any device you choose. You only need to register with this service once.
Once available, you will receive an e-mail with a link to the document you have requested. The document must be downloaded within 30 days and saved to a hard drive or memory stick within 14 days of opening it.
The document can be opened on Adobe Reader version 10 or above. Most University public workstations will have the relevant software installed. Adobe Acrobat DC can be installed from the ‘Additional Software’ button on university pcs or by contacting iSolutions: firstname.lastname@example.org / 25656.
With 'On Demand' you can:
We will contact you by e-mail as soon as we receive the item from our suppliers.
Lost or Damaged items Costs
|1 day||An overdue reminder will be sent to you. Your record is suspended for 7 days from the date the item is returned.|
|3 days||A final reminder notice will be sent.|
|Lost/damaged items||You will be invoiced for the standard replacement cost of the item.|