Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Library Services FAQs: Home

Key information about using University of Southampton Libraries

New Library Search launched on 20th July!

We are pleased to announce that WebCat and DelphiS are being upgraded to a new Library Search, making searches more efficient and user friendly.

Library Search launched on 20th July, and WebCat & DelphiS will be available until 31st August 2022 - you can find out more information below, or email us at libenqs@soton.ac.uk if you have any questions.

We are updating our Library Management System (LMS) software, this will help us to streamline our workflows and provide 21st Century library experience. For library users the main visible change would be that the two discovery systems WebCat and DelphiS will be upgraded to a new  Library Search  making searches more efficient and user friendly.

The new system will be available from Wednesday 20th July

Yes of course. There will be a freeze on borrowing books and Interlibrary Loans requests from the 18th July until the 20th July whilst we move the data from the old system to the new system.

The self-service laptop cabinet will be unavailable during the upgrade period, but should you require a laptop please speak to Library staff who will be able to assist.

Yes, items will still automatically renew during this transition period. The new loan period will be applied to all books which are on loan and will automatically renew, you will only get a notification email when the book is requested by another user.

During the transition period you will not be able to request a book that is on loan, however, you will be able to do so as soon as the new system is ‘live’ from 20th July. .

We recommend that you move to the new system as soon as possible after the 20th July, but WebCat and DelphiS will be available until 31st August

No. The new system will be called Library Search. This will be a single search into our extensive library catalogue, both for local and worldwide resources, local resources held in our libraries and electronic online resources.

-Single enhanced search capabilities for both electronic/physical resource

-Easy citation with export capability for EndNote

-Modern interface accessible from all devices

-Integration with reading lists

-More efficient Interlibrary loans

-Cloud based system

-Single sign on

You will be able to use Library Search by clicking on the 'continue as guest' option.

If you are registered with the Library as an External Borrower or SCONUL Access member, you can log in using the email address you used to register with the Library. A reminder email will be sent to you before the 20th July 2022 explaining how to log in, and if you have any questions please speak to a member of Library staff.

Information for Students

WebCat and DelphiS will no longer be your route to search the Library catalogue or carry out literature searches. Instead you will have a single Library Search which will search across all resources with improved sorting and filtering options.

WebCat and DelphiS will be available until 31st August 2022, but we recommend you move to using Library Search as soon as possible after 20th July. If you want to keep a record of any saved searches in Delphis you will need to download them before 31st August. If you have linked directly to WebCat or Delphis in an ongoing project or dissertation please be aware that you may need to update the links.

Information for Academics

You may have teaching material that includes links to DelphiS and WebCat searches. We will ensure a redirect is put in place from the 20th July 2022. However, the redirect link will only work until the 31st August 2022, which is the retirement date of WebCat/Delphis. We recommend you update these links to ensure access to your teaching material.

Links you have added to our online Reading List system will be updated by the Library team.

You will need to update your teaching materials with the new links after the 20th July 2022, they will still work until the 31st August, which is the retirement date of WebCat / DelphiS.

We will have a freeze on purchasing during July, but you are welcome to request new resources as usual and we will process the requests from 1st August. Books and other items on reading lists can be requested via our online Reading List system. Resources for independent study can be requested using our Library Resource Request form.

If you are using our online Reading List system (Talis), the Library team will ensure all links are correct as part of the upgrade process.

General Library FAQs

You are welcome to visit our libraries without needing to prebook. Please remember to bring your University card for swipe entry. Please check our opening hours as they may vary.

The University of Southampton encourages the wearing of face coverings especially in crowded and enclosed spaces.

Please contact libenqs@soton.ac.uk with any questions.

From 18 August 2021, visitors over 18 are welcome to use our libraries for study space or to browse the shelves without needing to prebook. Please bring photo ID to show at the library helpdesk. If you are under 18 and would like to visit one of our libraries, please contact libenqs@soton.ac.uk with your enquiry.

Our computer workstations are only available to University staff and students, but you can connect your own device to the free WiFi Guest service. Visitors wishing to make photocopies of items can do so by clicking Register as a New Guest User, then login to any of the photocopiers (multi-functional devices) in the library. Library staff will be happy to help you if you need assistance. Printing is not available to visitors.

The SCONUL Access scheme reopened on Monday 15 November 2021. Find out more on the SCONUL Access website.

You are welcome to bring water bottles to your study space at Winchester School of Art Library, and hot and cold covered drinks to your study space at our other libraries. You may also eat cold food at your study space in Hartley and the Health Services Library.

The water bottle fillers on each level at Hartley Library are in use.


 

Requesting books held in Library stock

You can request books that are available in the libraries, or on loan to other users, via the Place Hold option in WebCat: login to WebCat, and search for the book you need. If there is a list of results, select the record for the appropriate book and click Place Hold (on the left of the screen).

We will let you know by email when your book(s) are ready and you can collect them when the library is open. You must receive the confirmation email before you come to collect your books. Books must be collected within 7 days of the confirmation email being received. Please bring your University ID card to issue the books on the self-issue machines.

Postal loans

You can also request books to be sent to you via our postal loans service.

Requesting a digitised chapter or book extract

You can request a digitised chapter for your personal use using our document supply service.

Use our interlibrary loan service to request books, journal articles or other material that we do not have in our collections. Please email libenqs@soton.ac.uk to make book purchase suggestions.

Find out more about borrowing books on our Loans & Borrowing guide.

You can return books to any of our libraries when they are open, and to the Hartley letterbox at any time.

If you are in the UK you can use our free postal returns service.

Your Subject Guide lists key resources, including databases to search for journal articles and WebCat, our library catalogue.

Our PressReader subscription gives you access to over 7,000 newspapers and magazines from the UK and around the world.

See our Using your online Library webpages.

The university uses the Eduroam wifi.

The computer workstation rooms in Hartley are not currently available.

PCs are available at each library site and many of the study spaces in the libraries have power sockets for you to charge laptops.

Students can borrow a laptop for up to one week from the self-service Laptop Lockers in Hartley Library (Levels 2 and 4) and HSL. More details are available on the Library Laptop Loans webpage.

Printers (also known as Multi-Functional Devices, MFDs as they also scan and photocopy) are available in the Hartley Library and Health Services Library. We have an easy access MFD in the Hartley Library foyer that you can use to print (black & white or colour). You can print from the PC next to the MFD or from your own device.

For more information on printing, including adding money to your account and the location of other MFDs on Highfield campus, please see the iSolutions printing for students page.

IT help is available from the iSolutions Serviceline team and the IT Helpdesk in the Hartley Library 09:00-17:00, Monday-Friday.

Student Disability and Inclusion provide support for students with disabilities, mental health conditions or specific learning differences.

The Assistive Technology (AT) Suite is the main area for assistive technology facilities within the University. It is located at Highfield Campus in Hartley Library (Level 2, Room 2047) and is available during normal library opening hours. Please contact Student Disability and Inclusion to find out more.

Please contact libenqs@soton.ac.uk if you have any questions on accessing the library or library resources.

You will find support and advice on our Academic Skills pages covering useful study skills such as: critical thinking, academic integrity (referencing and avoiding plagiarism), information management, presentation skills, exam technique and research skills.

You can also book appointments for writing support and general academic skills support.

The Archives and Rare Books searchroom service is now open Tuesday-Thursday 1000-1600.

All visits are by prior appointment and all visitors will be required to book their visit and to order their material at least 3 working days in advance.

You can book a standard booking for 1 day, for which there is a limit of 10 items. For bookings of 2 or more concurrent days then the limit is 15 items per day.


Bookings are made by emailing archives@soton.ac.uk providing details of name, University ID number (members of the University of Southampton only), permanent residential address and contact details, date of visit and list of items to be consulted.